FAQ
Do you ship internationally?
Yes. We ship to all markets except for the E.U. Shipping rates will be calculated at checkout based on your location, and any import duties, customs fees and local taxes are the sole responsibility of the importer. Customers in CANADA may find this article useful.
What payment methods do you accept?
We accept major credit cards, Google Pay and Apple Pay. If you prefer installment payments, this option is offered by ShopPay and you can qualify for installment payments offered by Shopify via their partner - click ShopPay in checkout.
How can I track my order?
Based on the contact information you provided, you will receive tracking number with link via E-mail or Text Message once your order is shipped.
Can I return or exchange an item?
Items can be returned or exchanged within 30 days of purchase, provided they are unused and in original packaging.
Check Shipping & Returns for details.
Do you offer warranty on your products?
All Majesty skis come with a 2-year limited warranty covering manufacturing defects. See WARRANTY POLICY for details.
What is the recommended Binding Mount Location and what's the Factory Edge Bevel?
See BINDING MOUNTING & EDGE BEVEL page for details.