FAQ
Do you ship internationally?
Yes. We ship to all markets except for the E.U. Shipping rates will be offered at checkout based on your location. Any import duties, customs clearance preparation fees and local taxes are not billed in checkout. This expense is the sole responsibility of the importer. Customers in CANADA might find this article useful.
Do any U.S. and Canadian ski shops offer Majesty skis to demo or for sale?
Several shops sell Majesty skis in the U.S. and Canada. This is an ongoing project and the list of shops changes. Some of our products may only be purchased directly from Majesty. Contact Us for the latest details.
Do you charge for shipping in the U.S. and Canada?
We offer free shipping on orders over a certain amount, which varies depending on the delivery address. Due to rising shipping costs across all carriers, Majesty Skis can no longer cover shipping fees on all orders, particularly for discounted equipment or lower-cost products.
Ski cartons, in particular, are very costly to ship due to their size. While actual shipping costs can be substantial, we only bill our customers a fraction of the total expense. On average, the shipping fee charged at checkout covers about 50% of the actual cost, with Majesty Skis absorbing the remaining portion. This allows us to continue offering competitive pricing while ensuring your gear arrives safely.
How can I track my order?
Based on the contact information you provided, you will receive tracking number with link via E-mail or Text Message once your order is shipped.
Can I return or exchange an item?
Items can be returned or exchanged within 30 days of purchase, provided they are unused and in original packaging.
Check Shipping & Returns for details.
Do you offer warranty on your products?
All Majesty skis come with a 2-year limited warranty covering manufacturing defects. See WARRANTY POLICY for details.
What is the recommended Binding Mount Location and what's the Factory Edge Bevel?
See BINDING MOUNTING & EDGE BEVEL page for details.